| GRI 2: General Disclosures 2021 | 2‑1 Organizational details | DTC at a Glance |
| 2‑2 Entities included in the organization’s sustainability reporting | About the Report, DTC at a Glance |
| 2‑3 Reporting period, frequency and contact point | About the Report |
| 2‑4 Restatements of information | About the Report |
| 2‑6 Activities, value chain and other business relationships | Business Model |
| 2‑7 Employees | Our People, Promoting Local Employment and Growth |
| 2‑8 Workers who are not employees | Our People |
| 2‑9 Governance structure and composition | DTC’s Governance Architecture DTC’s Governance Operating Model |
| 2‑10 Nomination and selection of the highest governance body | Governance, DTC’s Governance Architecture |
| 2‑11 Chair of the highest governance body | Governance |
| 2‑13 Delegation of responsibility for managing impacts | Governance |
| 2‑14 Role of the highest governance body in sustainability reporting | Governance |
| 2‑15 Conflicts of interest | Business Ethics and Compliance |
| 2‑18 Evaluation of the performance of the highest governance body | Board Evaluation |
| 2‑19 Remuneration policies | Board Remuneration, Executive Pay Governance |
| 2‑20 Process to determine remuneration | Board Remuneration, Executive Pay Governance |
| 2‑22 Statement on sustainable development strategy | Sustainability Approach, ESG Strategy |
| | 2‑23 Policy commitments | DTC’s Governance Architecture |
| 2‑24 Embedding policy commitments | Climate Change, Social Business Ethics and Compliance |
| 2‑26 Mechanisms for seeking advice and raising concerns | Grievances |
| 2‑27 Compliance with laws and regulations | DTC’s Governance Architecture Governance of Internal Control and Risk Management |
| 2‑28 Membership associations | The Company is part of the International Association of Public Transport (UITP) |
| 2‑29 Approach to stakeholder engagement | Stakeholder Engagement, Community Impact |
| 2‑30 Collective bargaining agreements | Not applicable |
| GRI 3: Material Topics 2021 | 3‑1 Process to determine material topics | Materiality Assessment |
| 3‑2 List of material topics | Materiality Assessment |
| 3‑3 Management of material topics | ESG Strategy in Focus, DTC Contribution to the UN SDGs and UAE National Goals, Climate Change, Social, Governance |
| GRI 201: Economic Performance 2016 | 201‑3 Defined benefit plan obligations and other retirement plans | Supporting Wellbeing, Driver and Employee Wellbeing Programmes in 2025, Promoting Local Employment and Growth |
| GRI 203: Indirect Economic Impacts 2016 | 203‑1 Infrastructure investments and services supported | Community Impact |
| | 203‑2 Significant indirect economic impacts | Community Impact |
| GRI 204: Procurement Practices 2016 | 204‑1 Proportion of spending on local suppliers | Responsible Supply Chain |
| GRI 205: Anti‑corruption 2016 | 205‑2 Communication and training about anti‑corruption policies and procedures | Business Ethics and Compliance, Board Remuneration |
| 205‑3 Confirmed incidents of corruption and actions taken | No confirmed incidents |
| GRI 302: Energy 2016 | 302‑1 Energy consumption within the organization | Energy Consumption |
| 302‑4 Reduction of energy consumption | Energy Consumption |
| GRI 303: Water and Effluents 2018 | 303‑1 Interactions with water as a shared resource | Water Management |
| 303‑2 Management of water discharge‑related impacts | Water Management |
| 303‑5 Water consumption | Water Management |
| GRI 305: Emissions 2016 | 305‑1 Direct (Scope 1) GHG emissions | Managing GHG Emissions and Air Quality |
| 305‑2 Energy indirect (Scope 2) GHG emissions | Managing GHG Emissions and Air Quality |
| 305‑5 Reduction of GHG emissions | Managing GHG Emissions and Air Quality |
| GRI 306: Waste 2020 | 306‑1 Waste generation and significant waste‑related impacts | Waste Management |
| 306‑2 Management of significant waste‑related impacts | Waste Management |
| 306‑3 Waste generated | Waste Management |
| GRI 401: Employment 2016 | 401‑1 New employee hires and employee turnover | Promoting Local Employment and Growth |
| 401‑2 Benefits provided to full‑time employees that are not provided to temporary or part‑time employees | Supporting Wellbeing, Driver and Employee Wellbeing Programmes in 2025, Promoting Local Employment and Growth |
| GRI 403: Occupational Health and Safety 2018 | 403‑1 Occupational health and safety management system | Health and Safety |
| 403‑5 Worker training on occupational health and safety | Health and Safety |
| 403‑6 Promotion of worker health | Health and Safety |
| GRI 404: Training and Education 2016 | 404‑1 Average hours of training per year per employee | Employee and Driver Development |
| 404‑2 Programs for upgrading employee skills and transition assistance programs | Employee and Driver Development |
| GRI 405: Diversity and Equal Opportunity 2016 | 405‑1 Diversity of governance bodies and employees | Diversity, Inclusion, and Equal Opportunity, Board Governance |
| GRI 406: Non‑discrimination 2016 | 406‑1 Incidents of discrimination and corrective actions taken | There were no instances of discrimination during the reporting period |
| GRI 413: Local Communities 2016 | 413‑1 Operations with local community engagement, impact assessments, and development programs | Community Impact |
| GRI 416: Customer Health and Safety 2016 | 416‑1 Assessment of the health and safety impacts of product and service categories | Health and Safety |
| GRI 418: Customer Privacy 2016 | 418‑1 Substantiated complaints concerning breaches of customer privacy and losses of customer data | There were no complaints or breaches of customer privacy during the reporting period |