DFM ESG METRIC RECOMMEN­DATIONS FOR REPORTING

Category Metric Disclosure Topic Corresponding GRI Standard Notes
Environment E1. GHG Emissions

E1.1) Total amount of Scope 1 emissions

E1.2) Total amount of Scope 2 emissions

E1.3) Total amount of Scope 3 emissions

E1.4) Please describe investments, initiatives and projects to reduce CO2 emissions

GRI 305: Emissions 2016

E1.1) 244,823t CO2‑e

E1.2) 8,242t CO2‑e

E1.4) Electrification of fleet to hybrid or fully electric vehicles (pg.63, pg. 65)

E2. Emissions Intensity

E2.1) GHG emissions intensity

E2.2) Non‑GHG emissions intensity

GRI 305: Emissions 2016

E2.1) N/A

E2.2) N/A

E3. Energy Usage

E3.1) Total amount of energy directly consumed

E3.2) Total amount of energy indirectly consumed

GRI 302: Energy 2016

E3.1) 20,375,582 kWh

E3.2) N/A

E4. Energy Intensity

E4.1) Direct energy use intensity

E4.2) Total indirect energy usage per output scaling factor

E4.3) Energy‑related investments, initiatives and projects to reduce energy consumption and to increase energy efficiency

GRI 302: Energy 2016

E4.1) N/A

E4.2) N/A

E4.3) Solar panel installation and LED light fixtures (pg. 66)

E5. Energy Mix

E5.1) Renewable energy used

E5.2) Non‑renewable energy used

GRI 302: Energy 2016

E5.1) 25%

E5.2) 75%

E6. Water Usage

E6.1) Total amount of water withdrawn

E6.2) Total amount of water discharged

E6.3) Total amount of water consumed (if possible, a breakdown by source)

E6.4) Water intensity

E6.5) Water recycled (If applicable)

E6.6) Water‑related investments, initiatives and projects for reducing water consumption and increasing recycling

GRI 303: Water and Effluents 2018

E6.1) N/A

E6.2) N/A

E6.3) 346,879 thousand litres

E6.4) N/A

E6.5) 82% water recycled from car washing

E6.6) Using recycled water to wash cars (pg.53)

E7. Waste

E7.1) Total amount of waste generated (if possible, by Hazardous and Non‑hazardous)

E7.2) Total amount of waste diverted from disposal (if possible, by Hazardous and Non‑hazardous)

E7.3) Total amount of waste directed to disposal (if possible, broken down by Hazardous and Non‑hazardous)

E7.4) Total number and volume of oil spills (if applicable)

E7.5) Waste‑related investments, initiatives and projects to reduce waste generation consumption and to increase waste recycling

GRI 306: Waste 2020

E7.1) Waste information split on pg. 68

E7.2) N/A

E7.3) N/A

E7.4) N/A

E7.5) Maintenance initiatives, recycling and selling of used parts and byproducts (more information on pg. 68)

E8. Environmental Management

E8.1) Does your company follow a formal Environmental Policy?

E8.2) Does your company follow specific waste, water, energy, and/or recycling polices?

E8.3) Does your company adopt a recognized environment and energy management systems such as ISO14001 and ISO50001?

E8.4) Does you company have targets in place with regards to environment, energy, water and waste?

E8.5) Please indicate if any fines received (> USD 10000) for non‑compliance with laws and regulations regarding environmental management during the last reporting period

GRI 102: General Disclosures 2016

E8.1) Yes

E8.2) Certain internal policies

E8.3) Yes – pg. 57

E8.4) Certain internal targets are present

E8.5) No such fines

E9. Climate Risk Management and Oversight

E9.1) Does your Board/Management Team oversee and/or manage climate‑related risks and opportunities? If yes, describe.

E9.2) Please describe the climate‑related risks and opportunities the organization has identified over the short, medium, and long term.

E9.3) Please describe the organisation´s processes for identifying and assessing climate‑related risks.

E9.4) Please describe the impact of climate‑related risks and opportunities on the organization’s businesses, strategy, and financial planning

E9.5) Total amount invested, periodically, in climate‑related infrastructure, resilience and product development

E9.6) Please describe the greenhouse gas emission targets (Scope1, Scope 2 and Scope 3) and the related risks

E9.7) Please share your actions to align with UAE’s Net Zero Commitment by 2050. Do you have a net zero emissions target in place?

GRI 102: General Disclosures 2016

E9.1) COO is the chair of the ESG Committee which considers all sustainability issues

E9.2) N/A

E9.3) N/A

E9.4) N/A

E9.5) N/A

E9.6) N/A

E9.7) Full information on alignment is available on pg. 66

E10. Biodiversity

E10.1) Please share number of operational sites owned, managed and/or leased in or adjacent to protected areas and areas of high biodiversity value

E10.2) Please describe significant impacts of activities, products and services on biodiversity

GRI 304: Biodiversity 2016

E10.1) N/A

E10.2) N/A

Category Metric Disclosure Topic Corresponding GRI Standard Notes
Social S1. CEO Pay Ratio

S1.1) Please share the ratio of CEO total compensation to median Full Time Equivalent (FTE) total compensation

S1.2) Does your company report this metric in regulatory filings?

GRI 102: General Disclosures 2016

S1.1) N/A

S1.1) No

S2. Breakdown with Staff

S2.1) Please share the total enterprise headcount held by full‑time employees (broken down by gender, age and seniority level)

S2.2) Please share the total enterprise headcount held by part‑time employees (broken down by, gender, age and seniority level)

S2.3) Please share the total enterprise headcount held by contractors and/or consultants

S2.4) Please share the total of national employees (broken down by, gender, age and seniority level)

GRI 102: General Disclosures 2016

GRI 401: Employment 2016

S2.1) Full breakdown on pg. 77

S2.2) No part‑time employees

S2.3) 18,743 drivers and 570 employees

S2.4) 43% H6+ Emirati workers

S3. Employee Turnover and New Hires

S3.1) Year‑ over‑year change for full‑time employees (broken down by gender, age, and seniority level)

S3.2) Year‑ over‑year change for part‑time employees

S3.3) Year‑ over‑year change for contractors/consultants

S3.4) Year‑over‑year of new hires (broken down by age, gender and seniority level)

GRI 401: Employment 2016

S3.1) 9% turnover in 2024 Breakdown on pg. 82

S3.2) No‑part time employees

S3.3) Breakdown on pg. 82

S3.4) Data on pg. 82

S4. Gender Diversity and Equality

S4.1) Total enterprise headcount held by men and women

S4.2) Entry‑ and mid‑level positions held by men and women

S4.3) Senior‑ and executive‑ level positions held by men and women

S4.4) The ratio of median male employee compensation to median female employee compensation

S4.5) Please describe your company’s initiatives or programs to support the recruitment and retention of female employees, and to support female employees to advance to management positions.

GRI 102: General Disclosures 2016

GRI 405: Diversity and Equal Opportunity 2016

S4.1) 507 men / 63 women

S4.2) N/A

S4.3) N/A

S4.4) N/A

S4.5) Regular diversity and inclusion awareness campaigns. Pink‑roofed taxis driven by female drivers. Ameera limousines (first‑female chauffeured service for women in Dubai). Designated services for women, children, People of Determination (POD) (pg.75)

S5. Human Rights

S5.1) Does your company follow a harassment and/or non‑discrimination policy?

S5.2) Does your company have a formal grievance mechanism in place?

S5.3) Does your company follow a child and/or forced labor policy?

S5.4) Does your company follow a human rights policy?

S5.5) Does your company provide training on human rights and related internal policies for your employees?

GRI 102: General Disclosures 2016

GRI 404: Training and Education 2016

S5.1) Page 73

S5.2) Whistle‑blower policy, AMAN Grievance system (pg.91)

S5.3) Code of Conduct

S5.4) Code of Conduct

S5.5) Page 73

S6. Health and Safety

S6.1) Does your company follow an occupational health and safety policy?

S6.2) Does your company adopt a recognized health and safety management systems such as ISO45001?

S6.3) Total employee and total contractors (if available) manhours

S6.4) Total employee fatalities

S6.5) Employee lost time injury (LTI)

S6.6) Lost time injury frequency (LTIF)

S6.7) Amount of health and safety training provided to employees

GRI 103: Management Approach 2016

S6.1) Yes

S6.2) Yes – ISO 45001

S6.3) N/A

S6.4) N/A

S6.5) N/A

S6.6) N/A

S6.7) No specific split available for H&S training

S7. Community Engagement

S7.1) Please share the total amount invested in the community, including philanthropy, donations and sponsorships

S7.2) Please share the total employee volunteering completed during the reporting period

GRI 403: Occupational Health and Safety 2018

S7.1) CSR budget ‑ AED 3.54 million

S7.2) N/A

Category Metric Disclosure Topic Corresponding GRI Standard Notes
Governance G1. Board Diversity

G1.1) Total board seats occupied by men and women

G1.2) Committee chairs occupied by men and women

GRI 405: Diversity and Equal Opportunity 2016

G1.1) 1 seat woman, 6 seats men

G1.2) Information on the Committees is available in the Corporate Governance Report

G2. Board Independence

G2.1) Does the company prohibit CEO from serving as board chair?

G2.2) Total board seats occupied by independent board members

GRI 405: Diversity and Equal Opportunity 2016

G2.1) Yes

G2.2) All Board members are non‑executive and independent (pg.71)

G3. Collective Bargaining G3.1) Please share the total enterprise headcount covered by collective bargaining agreement(s)Applicable to companies operating in countries in which collective bargaining is applicable by law. GRI 102: General Disclosures 2016 G3.1) Not applicable
G4. Supply Chain Management

G4.1) Are your vendors or suppliers required to follow a Code of Conduct?

G4.2) If yes, what percentage of your suppliers have formally certified their compliance with the code?

G4.3) Please share the suppliers that underwent a supplier’s environmental audit during the reporting period

G4.4) Please share the suppliers that underwent a supplier’s social audit during the reporting period

G4.5) Please share the new suppliers receiving warning due to the environmental/social screening

GRI 102: General Disclosures 2016

GRI 308: Supplier Environmental Assessment 2016

GRI 308: Supplier Social Assessment 2016

G4.1) Yes, pg. 97

G4.2) N/A

G4.3) N/A

G4.4) N/A

G4.5) N/A

G5. Ethics & Prevention of Corruption

G5.1) Does your company follow an Ethics and/or Anti‑ corruption policy?

G5.2) If yes, what percentage of your workforce has formally certified its compliance with the policy?

G5.3) Please share the confirmed incidents of corruption during the reporting period

G5.4) Please share the corrective measures taken corresponding to the confirmed incidents of corruption (in case of any)

GRI 102: General Disclosures 2016

GRI 205: Anti‑corruption 2016

G5.1) Anti‑Bribery and Corruption Policy (pg. 95)

G5.2) N/A

G5.3) No confirmed incidents during reporting period

G5.4) Not applicable

G6. Data Security

G6.1) Does your company follow a Data Privacy policy?

G6.2) Has your company taken steps to comply with GDPR rules or similar standards?

G6.3) Data security breaches during the reporting period (if any)

GRI 408: Customer Privacy 2016

G6.1) DTC follows: Data Privacy and Security Policy, IT Policy, Data Confidentiality Policy

G6.2) Not currently

G6.3) None

G7. Sustainability Practices

G7.1) Does your company publish a sustainability report?

G7.2) Does your company publish a GRI, WEF SCM, SASB, IIRC, UNGC or CDP based reporting?

G7.3) Does your company provide training to its employees regarding topics related to sustainability (environment, human rights, ethics etc.)?

G7.4) Please share the total sustainability related training provided to employees

GRI 404: Training and Education 2016

G7.1) Sustainability information is provided as part of integrated report

G7.2) Yes, GRI and SASB

G7.3) DTC provides training on its sustainability‑related policies

G7.4) N/A

G8. External Assurance G8.1) Are your sustainability disclosures assured or verified by a third‑party audit firm? GRI 102: General Disclosures 2016 G8.1) Sustainability disclosure is not yet externally assured