DFM ESG METRIC RECOMMENDATIONS FOR REPORTING
| Category | Metric | Disclosure Topic | Corresponding GRI Standard | Notes |
|---|---|---|---|---|
| Environment | E1. GHG Emissions | E1.1) Total amount of Scope 1 emissions E1.2) Total amount of Scope 2 emissions E1.3) Total amount of Scope 3 emissions E1.4) Please describe investments, initiatives and projects to reduce CO2 emissions | GRI 305: Emissions 2016 | E1.1) 244,823t CO2‑e E1.2) 8,242t CO2‑e E1.4) Electrification of fleet to hybrid or fully electric vehicles (pg.63, pg. 65) |
| E2. Emissions Intensity | E2.1) GHG emissions intensity E2.2) Non‑GHG emissions intensity | GRI 305: Emissions 2016 | E2.1) N/A E2.2) N/A | |
| E3. Energy Usage | E3.1) Total amount of energy directly consumed E3.2) Total amount of energy indirectly consumed | GRI 302: Energy 2016 | E3.1) 20,375,582 kWh E3.2) N/A | |
| E4. Energy Intensity | E4.1) Direct energy use intensity E4.2) Total indirect energy usage per output scaling factor E4.3) Energy‑related investments, initiatives and projects to reduce energy consumption and to increase energy efficiency | GRI 302: Energy 2016 | E4.1) N/A E4.2) N/A E4.3) Solar panel installation and LED light fixtures (pg. 66) | |
| E5. Energy Mix | E5.1) Renewable energy used E5.2) Non‑renewable energy used | GRI 302: Energy 2016 | E5.1) 25% E5.2) 75% | |
| E6. Water Usage | E6.1) Total amount of water withdrawn E6.2) Total amount of water discharged E6.3) Total amount of water consumed (if possible, a breakdown by source) E6.4) Water intensity E6.5) Water recycled (If applicable) E6.6) Water‑related investments, initiatives and projects for reducing water consumption and increasing recycling | GRI 303: Water and Effluents 2018 | E6.1) N/A E6.2) N/A E6.3) 346,879 thousand litres E6.4) N/A E6.5) 82% water recycled from car washing E6.6) Using recycled water to wash cars (pg.53) | |
| E7. Waste | E7.1) Total amount of waste generated (if possible, by Hazardous and Non‑hazardous) E7.2) Total amount of waste diverted from disposal (if possible, by Hazardous and Non‑hazardous) E7.3) Total amount of waste directed to disposal (if possible, broken down by Hazardous and Non‑hazardous) E7.4) Total number and volume of oil spills (if applicable) E7.5) Waste‑related investments, initiatives and projects to reduce waste generation consumption and to increase waste recycling | GRI 306: Waste 2020 | E7.1) Waste information split on pg. 68 E7.2) N/A E7.3) N/A E7.4) N/A E7.5) Maintenance initiatives, recycling and selling of used parts and byproducts (more information on pg. 68) | |
| E8. Environmental Management | E8.1) Does your company follow a formal Environmental Policy? E8.2) Does your company follow specific waste, water, energy, and/or recycling polices? E8.3) Does your company adopt a recognized environment and energy management systems such as ISO14001 and ISO50001? E8.4) Does you company have targets in place with regards to environment, energy, water and waste? E8.5) Please indicate if any fines received (> USD 10000) for non‑compliance with laws and regulations regarding environmental management during the last reporting period | GRI 102: General Disclosures 2016 | E8.1) Yes E8.2) Certain internal policies E8.3) Yes – pg. 57 E8.4) Certain internal targets are present E8.5) No such fines | |
| E9. Climate Risk Management and Oversight | E9.1) Does your Board/Management Team oversee and/or manage climate‑related risks and opportunities? If yes, describe. E9.2) Please describe the climate‑related risks and opportunities the organization has identified over the short, medium, and long term. E9.3) Please describe the organisation´s processes for identifying and assessing climate‑related risks. E9.4) Please describe the impact of climate‑related risks and opportunities on the organization’s businesses, strategy, and financial planning E9.5) Total amount invested, periodically, in climate‑related infrastructure, resilience and product development E9.6) Please describe the greenhouse gas emission targets (Scope1, Scope 2 and Scope 3) and the related risks E9.7) Please share your actions to align with UAE’s Net Zero Commitment by 2050. Do you have a net zero emissions target in place? | GRI 102: General Disclosures 2016 | E9.1) COO is the chair of the ESG Committee which considers all sustainability issues E9.2) N/A E9.3) N/A E9.4) N/A E9.5) N/A E9.6) N/A E9.7) Full information on alignment is available on pg. 66 | |
| E10. Biodiversity | E10.1) Please share number of operational sites owned, managed and/or leased in or adjacent to protected areas and areas of high biodiversity value E10.2) Please describe significant impacts of activities, products and services on biodiversity | GRI 304: Biodiversity 2016 | E10.1) N/A E10.2) N/A |
| Category | Metric | Disclosure Topic | Corresponding GRI Standard | Notes | |
|---|---|---|---|---|---|
| Social | S1. CEO Pay Ratio | S1.1) Please share the ratio of CEO total compensation to median Full Time Equivalent (FTE) total compensation S1.2) Does your company report this metric in regulatory filings? | GRI 102: General Disclosures 2016 | S1.1) N/A S1.1) No | |
| S2. Breakdown with Staff | S2.1) Please share the total enterprise headcount held by full‑time employees (broken down by gender, age and seniority level) S2.2) Please share the total enterprise headcount held by part‑time employees (broken down by, gender, age and seniority level) S2.3) Please share the total enterprise headcount held by contractors and/or consultants S2.4) Please share the total of national employees (broken down by, gender, age and seniority level) | GRI 102: General Disclosures 2016 GRI 401: Employment 2016 | S2.1) Full breakdown on pg. 77 S2.2) No part‑time employees S2.3) 18,743 drivers and 570 employees S2.4) 43% H6+ Emirati workers | ||
| S3. Employee Turnover and New Hires | S3.1) Year‑ over‑year change for full‑time employees (broken down by gender, age, and seniority level) S3.2) Year‑ over‑year change for part‑time employees S3.3) Year‑ over‑year change for contractors/consultants S3.4) Year‑over‑year of new hires (broken down by age, gender and seniority level) | GRI 401: Employment 2016 | S3.1) 9% turnover in 2024 Breakdown on pg. 82 S3.2) No‑part time employees S3.3) Breakdown on pg. 82 S3.4) Data on pg. 82 | ||
| S4. Gender Diversity and Equality | S4.1) Total enterprise headcount held by men and women S4.2) Entry‑ and mid‑level positions held by men and women S4.3) Senior‑ and executive‑ level positions held by men and women S4.4) The ratio of median male employee compensation to median female employee compensation S4.5) Please describe your company’s initiatives or programs to support the recruitment and retention of female employees, and to support female employees to advance to management positions. | GRI 102: General Disclosures 2016 GRI 405: Diversity and Equal Opportunity 2016 | S4.1) 507 men / 63 women S4.2) N/A S4.3) N/A S4.4) N/A S4.5) Regular diversity and inclusion awareness campaigns. Pink‑roofed taxis driven by female drivers. Ameera limousines (first‑female chauffeured service for women in Dubai). Designated services for women, children, People of Determination (POD) (pg.75) | ||
| S5. Human Rights | S5.1) Does your company follow a harassment and/or non‑discrimination policy? S5.2) Does your company have a formal grievance mechanism in place? S5.3) Does your company follow a child and/or forced labor policy? S5.4) Does your company follow a human rights policy? S5.5) Does your company provide training on human rights and related internal policies for your employees? | GRI 102: General Disclosures 2016 GRI 404: Training and Education 2016 | S5.1) Page 73 S5.2) Whistle‑blower policy, AMAN Grievance system (pg.91) S5.3) Code of Conduct S5.4) Code of Conduct S5.5) Page 73 | ||
| S6. Health and Safety | S6.1) Does your company follow an occupational health and safety policy? S6.2) Does your company adopt a recognized health and safety management systems such as ISO45001? S6.3) Total employee and total contractors (if available) manhours S6.4) Total employee fatalities S6.5) Employee lost time injury (LTI) S6.6) Lost time injury frequency (LTIF) S6.7) Amount of health and safety training provided to employees | GRI 103: Management Approach 2016 | S6.1) Yes S6.2) Yes – ISO 45001 S6.3) N/A S6.4) N/A S6.5) N/A S6.6) N/A S6.7) No specific split available for H&S training | ||
| S7. Community Engagement | S7.1) Please share the total amount invested in the community, including philanthropy, donations and sponsorships S7.2) Please share the total employee volunteering completed during the reporting period | GRI 403: Occupational Health and Safety 2018 | S7.1) CSR budget ‑ AED 3.54 million S7.2) N/A | ||
| Category | Metric | Disclosure Topic | Corresponding GRI Standard | Notes |
|---|---|---|---|---|
| Governance | G1. Board Diversity | G1.1) Total board seats occupied by men and women G1.2) Committee chairs occupied by men and women | GRI 405: Diversity and Equal Opportunity 2016 | G1.1) 1 seat woman, 6 seats men G1.2) Information on the Committees is available in the Corporate Governance Report |
| G2. Board Independence | G2.1) Does the company prohibit CEO from serving as board chair? G2.2) Total board seats occupied by independent board members | GRI 405: Diversity and Equal Opportunity 2016 | G2.1) Yes G2.2) All Board members are non‑executive and independent (pg.71) | |
| G3. Collective Bargaining | G3.1) Please share the total enterprise headcount covered by collective bargaining agreement(s)Applicable to companies operating in countries in which collective bargaining is applicable by law. | GRI 102: General Disclosures 2016 | G3.1) Not applicable | |
| G4. Supply Chain Management | G4.1) Are your vendors or suppliers required to follow a Code of Conduct? G4.2) If yes, what percentage of your suppliers have formally certified their compliance with the code? G4.3) Please share the suppliers that underwent a supplier’s environmental audit during the reporting period G4.4) Please share the suppliers that underwent a supplier’s social audit during the reporting period G4.5) Please share the new suppliers receiving warning due to the environmental/social screening | GRI 102: General Disclosures 2016 GRI 308: Supplier Environmental Assessment 2016 GRI 308: Supplier Social Assessment 2016 | G4.1) Yes, pg. 97 G4.2) N/A G4.3) N/A G4.4) N/A G4.5) N/A | |
| G5. Ethics & Prevention of Corruption | G5.1) Does your company follow an Ethics and/or Anti‑ corruption policy? G5.2) If yes, what percentage of your workforce has formally certified its compliance with the policy? G5.3) Please share the confirmed incidents of corruption during the reporting period G5.4) Please share the corrective measures taken corresponding to the confirmed incidents of corruption (in case of any) | GRI 102: General Disclosures 2016 GRI 205: Anti‑corruption 2016 | G5.1) Anti‑Bribery and Corruption Policy (pg. 95) G5.2) N/A G5.3) No confirmed incidents during reporting period G5.4) Not applicable | |
| G6. Data Security | G6.1) Does your company follow a Data Privacy policy? G6.2) Has your company taken steps to comply with GDPR rules or similar standards? G6.3) Data security breaches during the reporting period (if any) | GRI 408: Customer Privacy 2016 | G6.1) DTC follows: Data Privacy and Security Policy, IT Policy, Data Confidentiality Policy G6.2) Not currently G6.3) None | |
| G7. Sustainability Practices | G7.1) Does your company publish a sustainability report? G7.2) Does your company publish a GRI, WEF SCM, SASB, IIRC, UNGC or CDP based reporting? G7.3) Does your company provide training to its employees regarding topics related to sustainability (environment, human rights, ethics etc.)? G7.4) Please share the total sustainability related training provided to employees | GRI 404: Training and Education 2016 | G7.1) Sustainability information is provided as part of integrated report G7.2) Yes, GRI and SASB G7.3) DTC provides training on its sustainability‑related policies G7.4) N/A | |
| G8. External Assurance | G8.1) Are your sustainability disclosures assured or verified by a third‑party audit firm? | GRI 102: General Disclosures 2016 | G8.1) Sustainability disclosure is not yet externally assured |